CLOSE X
Loading Image...
 
web site technical support
YOU ARE HERE > Home > On Demand Paid Support Services.

Premium Paid Support Service

Active Online now offers a Paid Premium Support Service. Speak to a member of our technical team and get immediate help with, or advice for your Internet or Website related problem.

To purchase this on demand service to help you resolve your problem, have your credit card ready and call  us on 01 6174886

POP3 Email account set-up 
(€85 once off fee)

Having difficulty setting-up POP3 email accounts on MS Outlook, Outlook Express or other email package on your local PC? Let us help.

Minor Website Modification
(€150 once off fee)

Moved office and need your phone numbers, addresses changed on your website quickly and efficiently?. Need pricing changed on a graphic element of your website? We can help.

Problem Auditing 
(€150 once off fee)

Your website or domain name has disappeared, no longer working properly and don't know where to start? Let us help.
One of our technical staff will investigate the problem on your behalf and provide you with the reasons why and outline options for resolving the problem.

Emergency Website Maintenance or other Internet/Web related Tech Support
(€110/hr - minimum of 5 hours prepaid)

Your website is down, customers are screaming, revenue is potentially being lost, you don't have a maintenance contract but need help right now.
let us help?

You need additional web pages or a downloadable brochure up on your website in a hurry to support your marketing campaign. Let us help?

You need a custom designed advert for a newspaper, journal, or website in a hurry?
We can help.

CALL 01 6174886 NOW


Other services
>Website Auditing and web site analysis
>Internet Business Development Consultancy

 

How this service works

1. Phone us 01-6174886 and describe your problem to one of our technical staff and select the appropriate service.

2. Supply any requested information to our technical staff and pre-pay an agreed amount using your credit/debit card.

3. Our technical staff will work quickly and efficiently to help you resolve the issue and provide the support you need.



PLEASE NOTE:

On demand services are provide from our offices over the phone or via email. The first three services listed are restricted to a maximum of 1 hour technical support. All on demand service must be paid for in advance.